Welcome to Dawai Dost Community !!

We are here to help you grow at Dawai Dost. Always remember our customers come to our shop in the hope of buying affordable, good quality medicine. WE MUST NOT DISAPPOINT THEM! They will be disappointed if – WE DO NOT HAVE THEIR MEDICINE.

To manage DAWAI DOST effectively, we need to receive the following information from YOUR shop.

Daily Task

  1. Complete Attendance Register EXACT time of arriving and leaving. Clean shop, Clean shelves, Wipe Counter, Remove rubbish. Gently wipe computer and printer. Tidy medicines and keep by number. Make sure open boxes have tick (in Marker pen). If someone is ABSENT – check someone is doing their work and reporting.
  2. Complete Cash sheet Send cash sheet by WHATSAPP – cash sheet, bank deposit slip, picture from MARG showing sales and cash. This must be sent before shop closes – even if it is incorrect.
  3. Send Whatsapp / Text to manager in form A/B/C/D- example 2 HAR/10/100/6000 – Where A = Shopno + first three letters /B = No of customers who did not receive any medicine/C = No of bills/D = sale amount.
  4. COMPLETE Daily Report Google Form
    Daily Google Report
  5. Update Out Of Stock and Bounce List Please keep reviewing stock levels to ensure you have stock. The ONLY reason DawaiDost exists is to give affordable medicine. Do NOT disappoint any customer.
    Add to Bounce List
  6. Each member of staff must check 20 items of stock and complete form AND Whatsapp.
  7. Must report any unresolved problem on DD Unresolved Problems Whatsapp. This must be repeated daily until problem is fixed. “Unresolved” means you have tried everything you can think of and it still needs fixing. Do NOT just say -printer not working – include what you have tried to resolve the problem.
  8. Complete Daily Personal Record Book – Arrival time, date, list of work done, what you learnt TODAY, what you taught someone, leaving time, Signature. This must be done DAILY. If you are caught without it, you will be treated as absent.

Wednesday

Complete Change Request google form. This must be completed by 1pm EVEN if you do not require any change.

If you normally do one of these task, but will be away, PLEASE make sure that you have arranged with another staff to complete the task in your absence.

Find Substitutes

DAWAI DOST provides top quality generic medicines. Most doctors do not prescribe generic medicines. So, how should we find them? The best way is to suggest that the customer brings the strips of medicine if they are already taking it. This way we can all check that it is the same.

Always advise patients to check with their doctor if they are unsure. We always accept return of medicine (Except fridge medicine) if his doctor says no. Never force any patient to buy your medicine (Dawai Dost is a charity – we do not need to make a profit).

There are several websites that provide help. If you know of other resources, please let admin know using the contact form. For now you can check these

1MGMedGuideIndia
MedIndiaPharmanxt (MARG)

Download Forms

Useful websites

Prescription AbbreviationsDrug suffix List – very usefulTop-200 salts (USA)
List of Schedule H1 drugsTop-200 salts and their classificationList of Cancer Drugs
WHO List of Essential MedicinesTop-10 Selling Brands in IndiaWhy low cost generics are needed
Top-20 Brands in 2015 in IndiaTop 40 Brands in India in 2015 (page 15) Top Therapy Trends (page 14)

जो रोज कुछ नया सीखते है वो ही उन्नति करते है.

Excel

MARG Software

Basic Computing

General Learning

Coursera – Hundreds of free courses available on all topics.